Browse our case studies
Peabody increase their understanding of the lived experience of their residents
Peabody needed insight into the lives of their residents and the challenges they face, to help them communicate more effectively with their residents and to allow them to develop tailored services which focus on residents’ needs.
Impact on the construction sector of proposed new visa restrictions
CITB needed to better understand the profile of the construction workforce, and the views and experiences of a number of audiences, including non-UK workers. Based on the research findings, CITB have pushed for greater simplicity in the proposed visa system.
Global insight to develop and evolve the University of London’s International Programmes brand
The University of London worked with us to further develop their brand develop the brand and inform the university’s recruitment of overseas students. They needed to understand what brand values they conveyed and why their students chose UoL.
DfE measures impact of Master’s Degree Loan on widening access to postgraduate level study
Following the introduction to the Master’s Loan in 2016/17, DfE wanted to evaluate the Loan against its first year aims to increase take-up of postgraduate study, enable access to Master’s level study and improve the supply of skilled individuals to the UK economy.
Revolutionising trust and transparency at Black Country Housing Group
Keen to build trust and transparency they redeveloped their customer satisfaction programme using stakeholder engagement workshops. The resultant programme has enabled them to increase trust with tenants and enhance engagement with staff, improving service delivery.